In September 1969 Dennis Ogle walked into 20 St John’s as the proud owner of a pharmacy. It was like walking back in time, with little changed from the Edwardian style the previous owner had kept. The total floor area including the dispensary and the long counter was fifteen feet by ten, and in that space four staff, Dennis Ogle, a dispenser and two shop assistants worked for several years. When the previous owner decided to vacate the flat upstairs Dennis saw his chance and began the first of the renovations. Walls were demolished and a new, very modern, shop front emerged.
By 1979 Ogle's had outgrown No 20 and when No 18, a hairdressing salon, came up for sale Dennis bought it and knocked down the intervening wall, fitted out a state of the art pharmacy, built a huge back shop for the increased business and computerised all patients’ records. At the same time he realised that the modern shop front was not in keeping with St John’s and after consulting old photographs and plans he reconstructed the façade of a Victorian pharmacy, albeit with every technological capability of the time.
In 2009 Dennis decided to reduce his working hours but his place was ably filled by David, his son, working just as hard to keep the ethos of one of the few family pharmacies left alive, giving fantastic service, knowing most customers by name and giving advice on every ailment.
Moving forward, David has a superb team of Dispensing Technicians who have absorbed the standard set by himself and his father.
Medicine counter assistants help with everyday advice and the cosmetic department is very knowledgeable for skin care.
There is also a large Gift section now, offering a great selection of delightful items suitable for a loved one, as a treat or to mark a special occasion.
Many patients have doctors on the Worcester side of the river so Ogle's prescription collection and delivery service has been a godsend, especially to elderly patients and busy office staff who find surgery hours difficult.
With a superb database of prescriptions, patients and medicines, Ogle’s is fully equipped to meet the challenges of the 21st Century.